Terms of Business

Effective date: 28 September 2026 · Version 1.0

These terms apply to the use of shop.keykey.si ("the site") and to every purchase of Drill Vault digital products. By using the site or placing an order you accept them. If you buy as a consumer, nothing in these terms limits the rights you have under mandatory consumer law.

1. Seller
2. Using the site and the waitlist
3. Copyright
4. Products
5. Prices and payment
6. How the contract is made
7. Delivery
8. Licence: what you may do with the PDF
9. Right of withdrawal
10. Faulty files and complaints
11. Safety and liability
12. Disputes and applicable law
13. Changes to these terms

1. Seller

Part A – Using the site

2. Using the site and the waitlist

• Joining the waitlist is free and does not oblige you to buy anything. It does not reserve a product or a price.
• Products and prices shown before the store opens are for information and are not a binding offer. The price that applies is the one shown at checkout when you order.
• You must give your own email address and be at least 18 years old.
• You must not misuse the site, for example by automated sign-ups, attempts to break its security, or copying its content in bulk.
• We handle your data as described in the privacy policy.

3. Copyright

All texts, drills, diagrams, book covers, videos and the Drill Vault name and logo are protected by copyright and belong to the seller or are used with permission. You may view the site and share links to it. Any other use needs our written permission.

Part B – Buying Drill Vault products

4. Products

We sell digital content: e-books in PDF format (US letter size), in English. The main features of each product (age group, number of drills and pages) are described on its product card. You need a device that can open PDF files. Products are not supplied on a physical medium.

5. Prices and payment

• Prices are in euros and include VAT. There are no delivery costs.
• Payment is made online by card or another method offered at checkout, through our payment provider Stripe. We never see or store your full card details.
• You receive an invoice by email. Business customers can enter their company name and VAT ID at checkout.

6. How the contract is made

1. You choose a product and go to checkout.
2. You enter your email address and payment details, confirm that you accept these terms, and give the consent described in section 9.
3. Before paying, you see a summary with the product and total price, and you can correct any mistakes.
4. By clicking the payment button you make an order that must be paid.
5. The contract is concluded when the payment is confirmed and we send you an order confirmation by email.

The contract is concluded in English. We keep a record of your order, and the confirmation email with these terms is your copy.

7. Delivery

Right after the payment is confirmed you receive an email with a download link. The link is valid for a limited time and number of downloads, shown in the email; if it expires, write to us and we will send a new one free of charge. Each PDF is personalised with the buyer's name or email address. If you do not receive the email within 24 hours, please check your spam folder and contact us.

8. Licence: what you may do with the PDF

With your purchase you get a personal, non-exclusive, non-transferable licence for an unlimited time. You may:

• read the PDF on your own devices;
• use the drills in practices of the teams and players you coach, and print pages for those practices.

You may not share, resell, lend, upload or publish the PDF or parts of it (for example on websites, in group chats or on club drives), remove the personalisation, or use the content to train AI models. A club that wants to give the books to several coaches needs one copy per coach; write to us for a club offer.

9. Right of withdrawal

As a consumer you normally have 14 days to withdraw from a distance contract without giving a reason. For digital content not supplied on a physical medium this right ends once the download is made available, if before that:

• you gave your express consent to receive the content immediately, within the withdrawal period, and
• you confirmed that you know you lose your right of withdrawal by doing so,

and we then confirmed this in the order confirmation email. We ask for this consent and confirmation at checkout, because the product is delivered immediately. This follows the Slovenian Consumer Protection Act (ZVPot-1) and EU Directive 2011/83/EU, Art. 16(m).

If for any reason the right of withdrawal still applies, you can withdraw by sending a clear statement to info@keykey.si within 14 days after the contract was concluded. We refund the payment within 14 days, using the same payment method.

10. Faulty files and complaints

We are responsible for the digital content matching its description and working as a PDF, in line with the Slovenian Consumer Protection Act (ZVPot-1). If a file is damaged, incomplete or cannot be opened, tell us at info@keykey.si. We will first send a corrected file. If we cannot fix the problem within a reasonable time, you are entitled to a price reduction or to end the contract and get your money back.

We confirm receipt of every complaint and reply as soon as possible, and no later than within 8 working days.

11. Safety and liability

The drills describe physical activity. The coach or adult who runs a practice is responsible for supervising players, for checking that players are fit to take part, and for adapting each drill to the players' age, level, space and equipment. The books do not replace medical advice or a qualified coach.

We are liable without limit for damage caused intentionally or by gross negligence and for injury to life, body or health, as provided by law. Otherwise our liability is limited to the price paid for the product. This does not limit your rights under mandatory consumer law.

12. Disputes and applicable law

Please contact us first; most issues can be solved by email. The seller does not recognise any provider of out-of-court consumer dispute resolution as competent to resolve consumer disputes. Consumers can still use the providers listed by the Slovenian ministry responsible for consumer protection, under the Out-of-Court Settlement of Consumer Disputes Act (ZIsRPS).

These terms and contracts made under them are governed by the law of the Republic of Slovenia, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer living in another country, you keep the protection of the mandatory laws of that country. For disputes with business customers, the court in Koper has jurisdiction. Consumers may also bring proceedings in the courts of the country where they live.

13. Changes to these terms

We may change these terms, for example when the store opens or when the law changes. Each order is governed by the version in force when it was placed. The date at the top shows the current version.